Wednesday, September 12, 2012

Facebook Flaw?

I am the administrator on several Facebook pages for different organizations and groups, and I have noticed what I believe to be a flaw in the way they are designed.  As a page (different from a personal account) you are allowed to post pictures, status updates, polls, etc. and comment on anything that is posted on your page. This is very useful for promoting events, products, or keeping in general communication with your followers.

PROBLEM! Facebook does not allow official pages to comment, like, or interact with anything that is not specifically on their page.  For instance, say that my organization saw one of their members post photos from an event that they hosted.  Wouldn't it be nice, if they could comment on the picture and thank them for their participation.  This simply is not possible.  The only thing we could do would be to share their photo on our page.

The screen shot on the left shows my options when I am logged in to my organization's page.  I would love to "like" the post where one of our members (me) made a cover photo promoting our event.  Maybe even comment so that people who see the post will have a place to link them to the actual page for our organization.  The most I can do is share it though.


I understand why it is set up this way.  It is most likely to prevent companies from spamming personal pages with advertisements or excessive comments.  I get it. But it seems like there could be a happy medium.

I don't know what the solution is exactly but for now I will continue directing people to our page, using Facebook's limited access.


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